11 Reasons to Use Kayako to Manage Your Customer Service

11 Reasons to Use Kayako to Manage Your Customer Service

Save your business time and money, decrease your response times and increase the efficiency of your online business by switching to Kayako for all your customer service tasks.  Here are 11 reasons to incorporate Kayako into your service business.

1. License options for any budget – You can purchase, lease, or host the option that’s right for you.
2. Customize – You can customize it with your branding and colors for a look that is totally you.
3. Easy to use – You can have a system up and running within minutes.
4. Synchronization with Microsoft Outlook – Items that you add in Microsoft Outlook can be automatically sent to your system.
5. Task and calendar management – You can assign status and priorities that you set to either private or public.
6. Ticket support – Customers can submit a request ticket and track the status by logging into your system.
7. Email Management – No more lost emails!  Pipe your email directly into the system and manage your messages from one location.
8. Live Chat – Provide live customer service for your customers.
9. Knowledgebase – Build and provide a self-help area for customers to find answers to their questions.
10. Content Publishing – Publish content for your customers to keep them informed.
11. One location – You can manage multiple departments at one location.  No need to purchase a system for each website you support.

Once you’ve decided to try Kayako, check out my Kayako packages to get started today at: http://servingupbusiness.com/customer-service/ Once you’ve answered a few setup questions, I’ll take it from there to get you up and running.

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